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Cookie Policy

Cookie Policy TCRfm


This is the cookies policy of TCRfm. This policy sets out what you need to know about cookies and similar technologies that we use and why we use them.

1.   About cookies

Cookies are text files containing small amounts of information that may be placed on your device when you visit our online services. These help us remember your preferences and to tailor our digital content to your interests.

There are various types of cookies that are used to fulfil many functions.

Below is an outline of some the terminology used when discussing cookies

First Party Cookies:

Cookies which are set by our own website, and only read by our own website. These cookies store information mainly regarding your preferences, usage, to identify your browser or media player or to maintain session information.

Third Party Cookies:

Cookies which are set by another domain but are read by code on our website. These cookies often track your internet use across a number of sites and can be used to profile you for advertising networks.

Session Cookies:

Temporary Cookies which only last for the duration of your online session. These generally are used to ensure you’re connected to the correct server when using a load balancer.  Or to remember session preferences

Persistent Cookies:

Cookies which remain on your device after you’ve finished your online session. For example we may set a unique identifier for your browser so it’s trusted the next time you visit our site.  This is standard practice to secure our websites against Denial of Service attacks.

Necessary Cookies:

Cookies which are required for our websites to work.  E.g. cookies for load balancers, login, cookies acceptance, Player and browser ID etc.

Marketing/Advertising Cookies:

Advertising cookies are used to monitor your internet usage and target ads which are more relevant to you.  These are mainly third party cookies from advertiser networks.


2. Cookies on our site

First party cookies are set by the digital site you are visiting. And only that site can read them.   We only use cookies to provide the specific services you request, to remember your preferences, and to improve and update our digital services. Some are temporary such as session cookies and are deleted after you finish browsing. Where your preferences are to be remembered in the future persistent cookies are used unless you choose to delete them. Sometimes third parties place cookies like advertising banners – these are known as third party cookies.

3. Control Your Choices

You can find more about Advertising cookies here:


You can also have control over what third party cookies are used on your device by using tools like




Your Consent

When you first visit our site and when we introduce new cookies we ask you for consent to set these cookies in your browser, where consent is granted you will receive relevant targeted advertising. Where consent is not granted the cookie information will not be used to target an ad to you however a first party or third party cookie may still be used to manage frequency capping of display ads.  In this scenario your information is anonymised.


Social Media Cookies

In order to enhance your internet experience and to make the sharing of content easier, some of the pages on our website may contain tools or applications that are linked to third party social media service providers such as Facebook, Twitter or Google+. Through these tools or applications the social media service provider may set its own cookies on your device. We do not control these cookies and you should check the social media service provider’s website for further details about how they use cookies.

5. What do I do if I want to disable all cookies?

Clearing Cache & Cookies on an Android Device

1.Open your “Home” screen.

  1. Click on your web browser icon.
  2. Click on the “Menu” button (3 horizontal lines or dots beside the url address)
  3. Click on the “Settings” option.
  4. You should see a menu of available settings or one of the three following options:
  5. Privacy & Security
  6. Privacy
  7. Security
  8. Click on “Clear Cache”.
  9. Click “OK” to confirm.
  10. Click “Clear all cookie data”.
  11. Click “OK” to confirm.
  12. Click the “Home” button to go back to your “Home” Screen.
  13. Restart your device by turn it on and off again.
  14. Alternatively, after clicking “privacy”, you may see a button that says “Clear Browsing Data” — tap it, make sure “cache” and “cookies, site data” are checked — uncheck all the other boxes — and tap the “Clear” button at the bottom.


Clearing Cache & Cookies on an iOS Device (iPhone/iPod/iPad):

iOS7 or earlier:

1.Click the “Home” button (round button on the bottom of your device) to go to your “Home” Screen.

  1. Click the “Settings” button.
  2. Scroll down to “Safari”.
  3. Scroll down to “Clear Cookies and Data”. You will receive a warning message. Tap on “Clear Cookies and Data” to confirm.
  4. Click on “Clear History”. You will receive a warning message. Tap on “Clear History” to confirm.
  5. Click the “Home” button to go back to your “Home” Screen.
  6. Restart your device by turning it off and then on again.


iOS 8 or later:

1.Click the “Home” button (round button on the bottom of your device) to go to your “Home” Screen.

2.Click the “Settings” button.

3.Scroll down to “Safari”.

  1. Scroll down to “Clear History and Website Data”.  You will receive a warning message.  Tap on “Clear History and Data” to confirm.
  2. Click the “Home” button to go back to your “Home” Screen.
  3. Restart your device by turning it off and then on again.


On computers/tablets

If you want to prevent websites from using cookies, please see below instructions for changing your web browser settings for the most popular web browsers. Please note our Apps and player require cookies to be enabled in order for the service to function properly.

If you disable cookies, you will not be able to use some of our online and mobile services. The cookies policy applies to this website only.

If using Internet Explorer’s browser: Go to the ‘Tools’ menu

  • Click on ‘Internet Options’
  • Click the ‘Security’ tab
  • Highlight the ‘Internet’ zone (selected by default)
  • Select security level ‘High’ for this zone
  • Click on ‘OK’


If you access the web using Google Chrome: Click the Chrome menu button, located to the right of the browser toolbar.

  • Select Settings.
  • Click Show advanced settings.
  • In the “Privacy” section, click the Content settings button.
  • In the “Cookies” section, click “Block Cookies by default”

If you use Mozilla Firefox: Open the Edit menu and choose Preferences.

  • Under the Privacy & Security category, choose Cookies. (If no subcategories are visible, double-click the category to expand the list.)
  • Click the following radio button: Disable cookies


Please note If you visit third party or social media sites, the cookies policy of that social media site will apply.

Policy Version 1.1  Updated 25/05/2018